General

Once you download and install a TeamDirection product it is fully functional for the entire trial period of the product. TeamDirection in Groove has a 60 day trial period, and TeamDirection Project 2007 has a 15 day trial period.

Support during the trial period is available through the online support pages and via email. The online forums and knowledgebases are available as resources for general usage questions. All users of any level may ask questions and share tips for TeamDirection products in the forums or scan the knowledgebase for useful information. TeamDirection experts monitor the online forums and will assist in answering user questions. These forums and knowledge bases are often the fastest way to get answers to a question. In addition, you may contact support via email for the trial period of the product; however, users with paid support are always given top prioirty.