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Privacy Policy

  • Your privacy is very important to us. This Privacy Policy describes our current privacy practices with regard to information we collect when you or your computer interact with our web site: www.teamdirection.com.
  • Core Principles
    When you use our Web sites, TeamDirection:
    • does not collect personally identifiable information without your knowledge and permission,
    • takes reasonable steps to protect the security of the personally identifiable information we collect from you, and
    • does not disclose personally identifiable information to third parties unless you have authorized us to do so, except that, in the event of a merger, acquisition, or liquidation of the company, we may disclose personally identifiable information we hold to the other parties to the transaction.
  • Information Collection and Use
    We collect information from our users and their computers when they view our Web sites. We collect both personally identifiable and non-personally identifiable information. We may also collect information from our users when they request support or make inquiries about our products or services. TeamDirection owns all information we collect from our users. We may ask you to provide us with personally identifiable information at various points while you use our Web sites, such as when you purchase products or services from us. Examples of the types of information we may collect include: your name, street address, phone or fax number, e-mail address, and credit card or bank account information. We may use the personally identifiable information you provide about yourself to fulfill your requests for products and services, to contact you about your account, to complete and support your activities, to respond to your inquiries about our offerings, and to customize the content of our Web sites.

    We may use your e-mail address and other personally identifiable information to send you service notifications about your account, about the services you currently use, if any, and concerning changes to our Privacy Policy, Acceptable Use Policy, Web site Terms of Use, or other legal or policy matters.

    If you have given us permission, we may use your e-mail address and other personally identifiable information to provide you with information about products and services we believe may be of interest to you. We also collect non-personally identifiable information, including information about the way in which our Web sites are used. This non-personally identifiable information includes information stored in the log files for our Web sites. We may use this information to improve and tailor the content of our Web sites, and we may share this information with others, including our partners, customers, and prospective customers.
  • Disclosure of Information
    We will not disclose personally identifiable information we collect from you to third parties without your permission except to the extent necessary to:
    • fulfill your requests for service,
    • protect the security of our software, services, and Web sites,
    • protect ourselves from liability,
    • respond to legal process and comply with law, or
    • complete a merger, acquisition, or liquidation of the company.

    We may share anonymous, statistical information about users of our Web sites with third parties, including our vendors, customers, potential customers, and corporate partners. We do not link this statistical information to any personally identifiable information, or to any identifiable individual. We may contract with other companies to ship orders and to bill users for goods and services. We also may contract with other companies in order to provide some of the services we offer to visitors to our Web sites. If we do so, we will share your name and personally identifiable information with these companies to the extent necessary to provide you with the service you have requested, and we will encourage the other companies to treat the information in a manner consistent with this policy. In addition, we may partner with other companies to provide users with third party products and services. When you sign up for these services, we will share your name and any other personally identifiable information that the other companies require to provide their products or services. Our Privacy Policy does not cover our partners' use of your information. We encourage you to read a partner's privacy policy before signing up for any of its products or services. Log Files We use the information in our server log files to analyze trends in the usage of our Web sites, to administer and maintain our Web sites, to track, anonymously, a user's path through our Web sites, and to gather broad demographic statistics about our Web sites and the ways in which they are used. The information in these files includes the IP addresses of visitors to our Web sites, the files and Web pages they request, the Web sites from which they may have been referred to our Web sites, and information about the type of browser they use and some of its settings. We do not link any of this information, including IP addresses, to personally identifiable information Marketing Materials and Newsletters We believe that user choice and consent are important privacy values. Before we use your e-mail address to send you information concerning products or services we believe would interest you, we ask that you choose to receive them by "opting in" to inclusion on our e-mail lists. Security Measures Related to Your Information We take measures to protect the security of personally identifiable information we hold about you. These measures include " encrypting sensitive information during transmission, " limiting the number of our employees who have access to personally identifiable information, " requiring employees with access to personally identifiable information to take appropriate measure to safeguard it, and " storing your information in secure places that are protected using standard security technologies.
  • Notification of Changes in Policy
    While we do not intend to change any of the core principles which guide or privacy practices, it is likely that we will need to change specific details in this Privacy Policy as our business and products evolve. If we decide to make material changes to this policy, we will provide advance notice by posting changes on our Web site 30 days prior to implementation.
  • Contact Us
    If you have questions about this Privacy Policy, its implementation, or our practices, please contact us at support@teamdirection.com.